Lustre Lounge | Frequently Asked Questions
Q: Are the nails reusable?
A: Yes. All Lustre Lounge nails are designed for multiple wears when handled with care. Simply clean the back after each use and store them in the original box.
Q: What materials do you use?
A: Our nails are made from high-quality, non-toxic ABS and finished with salon-grade gel coatings. Every set is hand-shaped and hand-painted for a refined, luxurious finish.
Q: Do you offer custom sizes or designs?
A: At the moment, we offer a curated range of sizes designed to fit most. For custom or bridal inquiries, please contact us directly—we love working on special projects.
Q: How long do the nails last?
A: With proper prep and glue application, our nails can last 7–14 days. If using adhesive tabs, expect 1–3 days of wear.
Q: Will press-ons damage my natural nails?
A: Not at all. When applied and removed correctly, Lustre Lounge nails are gentle on your natural nails and leave no residue or damage.
Q: What’s included in a set?
A: Each set includes 10 nails in the size you selected, a mini file, an alcohol pad, and your choice of nail glue or adhesive tabs.
Q: How do I remove the nails safely?
A: For Nail Glue:
• Soak your nails in warm, soapy water for 10–15 minutes.
• Gently lift the sides with a cuticle stick.
• Never force—soak longer if needed.
For Adhesive Tabs:
• Simply peel off from the side.
• Any residue can be wiped off with alcohol or nail cleanser.
Q: Can I reuse the nails after using glue?
A: Yes, your Lustre Lounge nails are made to last—here’s how to wear them again:
1. After removal, gently wipe the back of each press-on nail with alcohol.
2. Remove any leftover glue or adhesive.
3. Store them back in your Lustre Lounge box to keep them clean and protected.
4. Apply again following the same steps above.
Q: Where do you ship?
A：We currently ship in Europe. Shipping options and rates will be shown at checkout based on your location.
Q: How long will my order take to arrive?
A: All orders are handmade to order. Processing typically takes 3–5 business days, with delivery time depending on your shipping method.
Q: Can I change or cancel my order?
A: As each set is handcrafted, we accept changes within 24 hours of purchase. Please email us as soon as possible if you need help.
Q: How do I keep my nails looking fresh?
A: Avoid exposing them to strong chemicals. After wearing, wipe gently with a soft cloth and store them in their original box.
Q: What should I do if a nail pops off?
A: Keep your mini glue or tabs handy. Reapply and press firmly for 30 seconds—it’s that simple.
Still Have Questions?
Reach out to us using the contact form below or message us on Instagram @lustreloungenail. We’re happy to help.